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BoldDesk VS Helpman

Compare BoldDesk VS Helpman and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Helpman logo Helpman

Helpman provides tools to create a Knowledge Base for Intercom.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Not present

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Helpman

Website
gethelpman.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Helpman features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Helpman videos

+ Add

Coffee Reviews - Ep.2 - Helpman, Groningen

Category Popularity

0-100% (relative to BoldDesk and Helpman)

BoldDesk

Helpman

Customer Support
94 94%
Customer Support
6% 6
Help Desk
89 89%
Help Desk
11% 11
Surveys
0 0%
Surveys
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using BoldDesk and Helpman. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Helpman mentions (0)

We have not tracked any mentions of Helpman yet. Tracking of Helpman recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Helpman, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

statuspage - A simple self-hosted status page site with an API written in Django under the BSD license.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

YUNO - YUNO is a web data driven company focussed on solving customer challenges in web data discovery and extraction space.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yonyx - Decision tree driven Interactive guides for customer service

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