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BoldDesk VS GiftWorks

Compare BoldDesk VS GiftWorks and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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GiftWorks logo GiftWorks

CRM Software For Nonprofits | GiftWorks Small Nonprofit Charity CRM
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • GiftWorks Landing page
    Landing page //
    2023-06-20

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

GiftWorks features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

GiftWorks videos

+ Add

GiftWorks - a 10 minute overview

More videos:

  • Review - GiftWorks 2010 - a quick review of the new features
  • Review - GiftWorks 2013 Overview

Category Popularity

0-100% (relative to BoldDesk and GiftWorks)

BoldDesk

GiftWorks

Customer Support
100 100%
Customer Support
0% 0
Fundraising And Donation Management
0 0%
Fundraising And Donation Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Nonprofit CRM
0 0%
Nonprofit CRM
100% 100

User comments

Share your experience with using BoldDesk and GiftWorks. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

GiftWorks mentions (0)

We have not tracked any mentions of GiftWorks yet. Tracking of GiftWorks recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and GiftWorks, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Planning Center - Find the information you need to follow up with your congregation and gain insight into your church members, all in one place.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DonorPerfect - Nonprofits use DonorPerfect Fundraising Software for their Donor Management, Grant & Gift Tracking, Moves Management, Mass Mailing needs and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Neon One - Nonprofit CRM Software with Fundraising & Membership Tools

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