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BoldDesk VS eMunicipality

Compare BoldDesk VS eMunicipality and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website

eMunicipality logo eMunicipality

Gov Tech
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • eMunicipality Landing page
    Landing page //
    2019-11-29

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

eMunicipality

Website
emunicipality.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

eMunicipality features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

eMunicipality videos

+ Add

eMunicipality - Presentation video

Category Popularity

0-100% (relative to BoldDesk and eMunicipality)

BoldDesk

eMunicipality

Customer Support
100 100%
Customer Support
0% 0
Help Desk
83 83%
Help Desk
17% 17
Project Management
0 0%
Project Management
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using BoldDesk and eMunicipality. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and eMunicipality

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.
Source: www.bolddesk.com

eMunicipality Reviews

We have no reviews of eMunicipality yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

eMunicipality mentions (0)

We have not tracked any mentions of eMunicipality yet. Tracking of eMunicipality recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and eMunicipality, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AccessE11 - Easy to use and quick to implement. AccessE11 empowers municipal staff to address their citizen’s concerns simply and efficiently. Contact us today for a demo.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CIVICgov - Gov Tech

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intelligov - Gov Tech

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