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BoldDesk VS CIVICgov

Compare BoldDesk VS CIVICgov and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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CIVICgov logo CIVICgov

Gov Tech
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • CIVICgov Landing page
    Landing page //
    2023-01-18

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

CIVICgov

Website
wagsys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

CIVICgov features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

CIVICgov videos

No CIVICgov videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and CIVICgov)

BoldDesk

CIVICgov

Customer Support
100 100%
Customer Support
0% 0
Gov Tech
0 0%
Gov Tech
100% 100
Help Desk
77 77%
Help Desk
23% 23
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using BoldDesk and CIVICgov. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

CIVICgov mentions (0)

We have not tracked any mentions of CIVICgov yet. Tracking of CIVICgov recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and CIVICgov, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AccessE11 - Easy to use and quick to implement. AccessE11 empowers municipal staff to address their citizen’s concerns simply and efficiently. Contact us today for a demo.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intelligov - Gov Tech

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

eMunicipality - Gov Tech

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