Software Alternatives, Accelerators & Startups

BoldDesk VS elasticfox

Compare BoldDesk VS elasticfox and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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elasticfox logo elasticfox

Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • elasticfox Landing page
    Landing page //
    2022-08-26

Simple alternative to complex ticketing systems for businesses looking to streamline internal assistance. Submit, address, and automate IT issues, HR inquiries, and other internal requests without leaving Slack.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

elasticfox

$ Details
paid Free Trial $18.0 / Monthly
Platforms
Slack
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

elasticfox features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

elasticfox videos

How to Deploy Gluster Virtual Appliance for Amazon Using ElasticFox

Category Popularity

0-100% (relative to BoldDesk and elasticfox)
Customer Support
90 90%
10% 10
Help Desk And Ticketing
0 0%
100% 100
Help Desk
100 100%
0% 0
CRM
100 100%
0% 0

User comments

Share your experience with using BoldDesk and elasticfox. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

elasticfox mentions (0)

We have not tracked any mentions of elasticfox yet. Tracking of elasticfox recommendations started around Aug 2022.

What are some alternatives?

When comparing BoldDesk and elasticfox, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Halp for Microsoft Teams - An internal help desk built into Teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Suptask - Team ticketing purely on Slack based on your conversations

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.