Software Alternatives & Reviews

BoldDesk VS dnGREP

Compare BoldDesk VS dnGREP and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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dnGREP logo dnGREP

dnGrep allows you to search across files with easy-to-read results.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • dnGREP Landing page
    Landing page //
    2022-04-23

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

dnGREP

Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

dnGREP features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

dnGREP videos

No dnGREP videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and dnGREP)
Customer Support
100 100%
0% 0
File Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Note Taking
0 0%
100% 100

User comments

Share your experience with using BoldDesk and dnGREP. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, dnGREP should be more popular than BoldDesk. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

dnGREP mentions (9)

  • IrfanView
    Chipping in dnGrep. Allows to grep inside XLSX and Word files. http://dngrep.github.io/. - Source: Hacker News / about 1 month ago
  • Research aid, multiple text file searching.
    You can try Recoll (https://www.lesbonscomptes.com/recoll/pages/index-recoll.html - instant result when searching, but needs indexing first and you might want to donate a little for windows version) or dnGrep (https://dngrep.github.io/ - slower but free and do not need much setup). Source: over 1 year ago
  • What are the best apps you've been using for a long time on Windows?
    DnGrep - TL;DR : grep with less headaches, a gui, and less features. Source: over 1 year ago
  • IT Pro Tuesday #192 - Windows Search, Fiber How-To, Autopsy Tutorial & More
    DnGrep is a Windows tool that allows you to search text, Word, Excel, PDF and archive files using text, regular expression, XPath and phonetic queries. Features include search/replace, whole-file preview, right-click search in File Explorer and more. Kindly suggested by majkinetor. Source: about 2 years ago
  • What tool(program or cli) did you wish you knew about earlier
    - dnGrep – Powerful search for Windows - https://dngrep.github.io/. Source: about 2 years ago
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What are some alternatives?

When comparing BoldDesk and dnGREP, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

grepWin - grepWin is a simple search and replace tool which can use PCRE regular expressions to search for...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DocFetcher - DocFetcher is a portable German/English open source desktop search application.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

PowerGREP - Quickly search through large numbers of files on your PC or network using powerful text patterns to find exactly the information you want. Search and replace with plain text or regular expressions to maintain web sites, source code, reports, ...