BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.
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I love DocFetcher! I discovered this gem of a program when Windows stopped supporting string searches in word processors other than Word.
Based on our record, DocFetcher seems to be a lot more popular than BoldDesk. While we know about 12 links to DocFetcher, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://bolddesk.com help your agents to succeed. Source: 10 months ago
I use https://docfetcher.sourceforge.net/en/index.html to index and search large repos of docs. I use Papermerge for my digital file cabinet though. DocFetcher is good for searching an existing repository of files. Source: about 1 year ago
As they state, it is crap-free, free forever, cross-platform, portable, private (local only), and indexes only what you need. You can also set minimum and maximum file sizes to index. See https://docfetcher.sourceforge.net/en/index.html. Source: over 1 year ago
What I'd recommend is setting up a digital and/or physical technical library. Download any useful documents, books, standards etc. and store them in a clear, concise folder structure. Then create an index of the library with a tool like DocFetcher. (Think of it as Google for your technical library) This should make it fast and easy to find the relevant information when you need it. Source: over 1 year ago
DocFetcher? https://docfetcher.sourceforge.net/en/index.html. Source: over 1 year ago
I use Outlook for e-mail and calendars. I use Evernote to store my notes. I also have a folder in Dropbox called "docs" where I store TXT (and others like DOCX and PDF etc) files for tasks/projects like the cisco firmware update example. I use DocFetcher (https://docfetcher.sourceforge.net/en/index.html) to perform search on the stored notes in TXT / DOCX / PDF / etc. Source: over 1 year ago
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