Software Alternatives, Accelerators & Startups

BoldDesk VS DocFetcher

Compare BoldDesk VS DocFetcher and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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DocFetcher logo DocFetcher

DocFetcher is a portable German/English open source desktop search application.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • DocFetcher Landing page
    Landing page //
    2021-09-24

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

DocFetcher

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

DocFetcher features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

DocFetcher videos

How to use a "FREE" utility called DocFetcher

More videos:

  • Review - Docfetcher File Management Desktop Search

Category Popularity

0-100% (relative to BoldDesk and DocFetcher)
Customer Support
100 100%
0% 0
File Manager
0 0%
100% 100
Help Desk
100 100%
0% 0
Clipboard Manager
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and DocFetcher

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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DocFetcher Reviews

  1. Pros, Cons

    I love DocFetcher! I discovered this gem of a program when Windows stopped supporting string searches in word processors other than Word.

    ๐Ÿ Competitors: the generic string search available in Windows, Agent Ransack, Locate32, Everything by Voidtools
    ๐Ÿ‘ Pros:    Beautiful intuitive interface. easy to use, once you set up the index.
    ๐Ÿ‘Ž Cons:    If you have a large collection of files to index, you will eventually be unable to search all your documents at the same time. you have to set up separate indexes and search each one separately. available in a variety of versions, up to 64 bit.|The help files are good. however, learning how to set up an index can be frustrating.

Social recommendations and mentions

Based on our record, DocFetcher seems to be a lot more popular than BoldDesk. While we know about 12 links to DocFetcher, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

DocFetcher mentions (12)

  • Tool to parse, index, and search local documents? - Windows
    I use https://docfetcher.sourceforge.net/en/index.html to index and search large repos of docs. I use Papermerge for my digital file cabinet though. DocFetcher is good for searching an existing repository of files. Source: about 1 year ago
  • Docfetcher is a cross-platform free and open source desktop search application
    As they state, it is crap-free, free forever, cross-platform, portable, private (local only), and indexes only what you need. You can also set minimum and maximum file sizes to index. See https://docfetcher.sourceforge.net/en/index.html. Source: over 1 year ago
  • Career Advice for a fresh graduate who wants to enter Structural Engineering field
    What I'd recommend is setting up a digital and/or physical technical library. Download any useful documents, books, standards etc. and store them in a clear, concise folder structure. Then create an index of the library with a tool like DocFetcher. (Think of it as Google for your technical library) This should make it fast and easy to find the relevant information when you need it. Source: over 1 year ago
  • Looking for software to search inside zip files
    DocFetcher? https://docfetcher.sourceforge.net/en/index.html. Source: over 1 year ago
  • How do you organize yourself?
    I use Outlook for e-mail and calendars. I use Evernote to store my notes. I also have a folder in Dropbox called "docs" where I store TXT (and others like DOCX and PDF etc) files for tasks/projects like the cisco firmware update example. I use DocFetcher (https://docfetcher.sourceforge.net/en/index.html) to perform search on the stored notes in TXT / DOCX / PDF / etc. Source: over 1 year ago
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What are some alternatives?

When comparing BoldDesk and DocFetcher, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Everything by Voidtools - Everything. Locate files and folders by name instantly. Everything. Small installation file. Clean and simple user interface.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Agent Ransack - Agent Ransack is a tool for finding files and information on your hard drive fast and efficiently.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Recoll - Recoll is a desktop full-text search tool. Recoll finds keywords inside documents as well as file names.