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BoldDesk VS Direct-Hit

Compare BoldDesk VS Direct-Hit and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Direct-Hit logo Direct-Hit

Direct-Hit by Identifix delivers all data, tools and information necessary to help automotive repair professionals run their shops efficiently.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Direct-Hit Landing page
    Landing page //
    2023-08-02

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Direct-Hit

Website
identifix.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Direct-Hit features and specs

No features have been listed yet.

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Direct-Hit videos

+ Add

Siege Micromaster DIRECT-HIT & POWER PUNCH: EmGo's Transformers Reviews N' Stuff

Category Popularity

0-100% (relative to BoldDesk and Direct-Hit)

BoldDesk

Direct-Hit

Customer Support
100 100%
Customer Support
0% 0
Automobile Repair And Maintenance Software
0 0%
Automobile Repair And Maintenance Software
100% 100
Help Desk
100 100%
Help Desk
0% 0
Auto Repair
0 0%
Auto Repair
100% 100

User comments

Share your experience with using BoldDesk and Direct-Hit. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Direct-Hit mentions (0)

We have not tracked any mentions of Direct-Hit yet. Tracking of Direct-Hit recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Direct-Hit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mitchell 1 - Mitchell 1 is a leader in providing automotive repair software and repair shop solutions that simplify everyday tasks for automotive professionals.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

AutoPlan - Automobile Repair and Maintenance Software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Omnique - Omnique automotive repair shop management software provides 100% Free Online Setup, Affordable, Customizable Pricing, Free, Unlimited Tech Support and Online Auto Repair Manuals

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