Software Alternatives & Reviews

BoldDesk VS Customer Service Academy by Freshdesk

Compare BoldDesk VS Customer Service Academy by Freshdesk and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Customer Service Academy by Freshdesk logo Customer Service Academy by Freshdesk

Become a customer service expert with video lessons 🎓
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Customer Service Academy by Freshdesk Landing page
    Landing page //
    2023-09-16

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Customer Service Academy by Freshdesk

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Customer Service Academy by Freshdesk features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Customer Service Academy by Freshdesk videos

No Customer Service Academy by Freshdesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Customer Service Academy by Freshdesk)
Customer Support
87 87%
13% 13
Help Desk
83 83%
17% 17
CRM
76 76%
24% 24
Help Desk And Ticketing
100 100%
0% 0

User comments

Share your experience with using BoldDesk and Customer Service Academy by Freshdesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Customer Service Academy by Freshdesk mentions (0)

We have not tracked any mentions of Customer Service Academy by Freshdesk yet. Tracking of Customer Service Academy by Freshdesk recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Customer Service Academy by Freshdesk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sherlock - Sherlock provides insights on user engagement for product makers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Helpy - The spread of the covid-19 slows down with Helpy