Software Alternatives, Accelerators & Startups

BoldDesk VS Configure One

Compare BoldDesk VS Configure One and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Configure One logo Configure One

Configure One CPQ covers your entire sales-to-production process. Configure products, calculate pricing, send quotes to customers, secure an order, and generate engineering documents. All with Configure One.
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
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    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
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    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Configure One Landing page
    Landing page //
    2023-09-02

Streamline your business operations by revolutionizing how you quote and sell configurable products and services. Make Configure One the cornerstone of your digital transformation, win more business and delight your customers. Configure One has been specifically designed for manufacturers. We develop unique functionality such as product visualization, integration to CAD, and the ability to handle the varying challenges that manufacturers face.

Founded in 2000, Configure One is a privately held CPQ (configure, price, and quote) software company headquartered in Oak Brook, Illinois, near Chicago. Our European operation, Configure One Europe, Ltd., is located in Harlow, Essex, near London.

We aim to be the most innovative and ethical technology company providing best-in-class solutions to organizations with complex business needs. We believe in creating a culture that values deep collaboration and cultivates the passion of our people. Through partnership, guidance, and expertise, we strive to exceed every expectation of our customers.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Configure One features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Configure One videos

Configure One CPQ Video Testimonial – Pool Products Manufacturing

Category Popularity

0-100% (relative to BoldDesk and Configure One)
Customer Support
100 100%
0% 0
Document Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Configure Price Quote (CPQ) Software

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Configure One

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Configure One Reviews

We have no reviews of Configure One yet.
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Configure One mentions (0)

We have not tracked any mentions of Configure One yet. Tracking of Configure One recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Configure One, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

KBMax - KBMax 3D CPQ solutions is the next generation to configure, visualize, price, quote with interactive 3D visualization and engineering automation. Learn more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ThreeKit - Threekit's product configurator enables you to visualize products in photorealistic 2D, 3D and augmented reality, all from a single design file.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Powertrak CPQ - Powertrak is the leading visual quoting, ordering and product configuration suite with immersive virtual reality experiences.