Software Alternatives, Accelerators & Startups

BoldDesk VS changelly

Compare BoldDesk VS changelly and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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changelly logo changelly

Exchange alternative cryptocurrencies.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • changelly Landing page
    Landing page //
    2023-09-15

Changelly is dedicated to security and your experience, offering you not only a secure, simple and fair Bitcoin exchange but also promising to safeguard your asset and trading information.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

changelly

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
Malta
City
Valletta
Employees
50 - 99

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

changelly features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

changelly videos

Changelly Review (2020) | Is This Exchange Safe?

More videos:

  • Review - Changelly Exchange Review - Instant Cryptocurrency Exchange
  • Review - Changelly Review - Buy Bitcoin Exchange 2019

Category Popularity

0-100% (relative to BoldDesk and changelly)
Customer Support
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100
Help Desk
100 100%
0% 0
Cryptocurrency Exchange
0 0%
100% 100

Questions and Answers

As answered by people managing BoldDesk and changelly.

What makes your product unique?

BoldDesk's answer

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using BoldDesk and changelly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and changelly

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

changelly Reviews

Top 8 Crypto Swapping Sites/Platforms For 2024; Here’s List
In addition to its exchange platform, Changelly also provides a full-featured trading platform, DeFi Swap, and a fiat-to-crypto market. Except for the US and nations where cryptocurrency transactions are expressly forbidden by law, it is accessible everywhere else.
Source: coingape.com
BEST 25 Coinbase Alternatives (2021 Update)
Changelly is a cryptocurrency exchange that enables you to exchange Crypto fast and buy it with a bank card. It provides a facility to trade BTC (Bitcoin), XRP, ETH, and LTC(Litecoin).
Source: www.guru99.com

Social recommendations and mentions

Based on our record, changelly seems to be a lot more popular than BoldDesk. While we know about 152 links to changelly, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

changelly mentions (152)

  • Question
    If I buy BTC on coinbase with KYC and then convert to XMR say on changelly.com am I fully anonymous from then on? So the way is Coinbase-Trezor wallet-changelly.com-XMR wallet on Trezor-changelly.com(swap it back to BTC)-Trezor new address. Source: about 1 year ago
  • Anyone know where to buy bitcoin with card without verification
    Use changelly.com - they don't ask for verification. Source: about 1 year ago
  • BitBase Stores on the Canary Islands
    I somehow feel physical Bitcoin stores always overcharge their customers. I'd just use my credit card to buy Bitcoin online from services like Changelly (https://changelly.com/) and send it to my airgap Keystone Pro hardware wallet (https://keyst.one/). Source: about 1 year ago
  • Wbtc question
    This is a centralized scam altcoin unrelated to bitcoin. You can use an exchange to swap it like https://changelly.com/. Source: over 1 year ago
  • DO NOT USE CHANGELLY EXCHANGE FUNCTION!
    I tried to exchange 9400 DAI for XMR. It wouldn't tell me in the terms which exchange it would use or anything really. After I initiated the exchange, it moved from confirming to confirmed and then back to confirming until I had 500+ confirmations. I contacted Coinomi and got no response at all. I found from researching that it was using https://changelly.com/. To do the swap. Changelly requested my drivers... Source: over 1 year ago
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What are some alternatives?

When comparing BoldDesk and changelly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SimpleSwap.io - SimpleSwap is an instant cryptocurrency exchange without sign-up and upper-limits.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Binance - Cryptocurrencies exchange platform

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChangeNOW - ChangeNOW is a non-custodial exchange service for fast and limitless coin swaps.