Software Alternatives, Accelerators & Startups

BoldDesk VS AskNicely

Compare BoldDesk VS AskNicely and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • AskNicely Landing page
    Landing page //
    2023-07-18

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

AskNicely features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

AskNicely videos

AskNicely: Your agency's new super tool.

Category Popularity

0-100% (relative to BoldDesk and AskNicely)
Customer Support
100 100%
0% 0
Surveys
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

Share your experience with using BoldDesk and AskNicely. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and AskNicely

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

AskNicely mentions (0)

We have not tracked any mentions of AskNicely yet. Tracking of AskNicely recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and AskNicely, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Forms - Simple web forms from Google.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.