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BoldDesk VS Acumatica

Compare BoldDesk VS Acumatica and see what are their differences

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BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Acumatica logo Acumatica

Acumatica is adaptable cloud accounting software and cloud ERP software for small to midsize businesses.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Acumatica Landing page
    Landing page //
    2023-10-15

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

Acumatica

Website
acumatica.com
Pricing URL
Official Acumatica Pricing
$ Details
-
Platforms
-
Release Date
2006 January
Edit details

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Acumatica features and specs

No features have been listed yet.

BoldDesk videos

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Getting Started with Syncfusion BoldDesk

Acumatica videos

No Acumatica videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to BoldDesk and Acumatica)

BoldDesk

Acumatica

Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
23 23%
CRM
77% 77

User comments

Share your experience with using BoldDesk and Acumatica. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Acumatica

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Acumatica Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
Features include its cloud-based architecture making it ideal for distributed teams or remote employees. Acumatica’s modular design allows businesses to choose the modules they need to meet their specific requirements and customize the software to their specific workflows. Acumatica also offers strong financial management functionalities that comply with accounting standards...
Source: thecfoclub.com
Top 9 NetSuite Alternative Software for Professional Services
Acumatica can be a good choice if you’re looking for a customizable platform for optimized business operations. Users have noted that Acumatica’s high level of flexibility can be both a good and bad thing, as the complexity can lead to increased expenses. Additionally, reviews note that the essential reporting functionality is somewhat limited.
Source: productive.io
Top 9 Odoo Alternatives
With powerful automation and workflows, Acumatica offers general ledger management, accounts receivable and payable, expense tracking, invoicing, cash and currency management, multi-entity and multi-company management, time tracking, payroll, inventory and warehouse management, point of sale features, and document templates.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: You can get a quote for pricing details. With Acumatica, you will have to pay for the computing resources only. The pricing is based on the three simple factors, applications you want to start using, type of licenses (SaaS Subscription, Private Cloud Subscription, or Private Perpetual License), and level of consumption based on the volume of your business transactions...
Source: www.softwaretestinghelp.com
Top 10 best wholesale distribution solutions for 2024
Examples of wholesale distribution solutions on the market include Fishbowl, WinWeb, and Acumatica Cloud ERP. But even software that isn’t specially made for wholesale distribution companies can offer important features, such as inventory control and work order management.
Source: www.method.me

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Acumatica mentions (0)

We have not tracked any mentions of Acumatica yet. Tracking of Acumatica recommendations started around Mar 2021.

What are some alternatives?

When comparing BoldDesk and Acumatica, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

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