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BMC Software VS SolarWinds Service Desk

Compare BMC Software VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BMC Software logo BMC Software

BMC Software is a solution for companies to help them in running and reinventing their businesses with scalable and modular solutions to IT problems and management.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • BMC Software Landing page
    Landing page //
    2023-07-31
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

BMC Software videos

+ Add

Transform Your Sales Career at BMC Software

More videos:

  • Review - How BMC Software Engages Top Accounts with Oracle CX
  • Review - Transform Your Sales Career at BMC Software

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to BMC Software and SolarWinds Service Desk)

BMC Software

SolarWinds Service Desk

System & Hardware
100 100%
System & Hardware
0% 0
Help Desk
0 0%
Help Desk
100% 100
Continuous Integration
100 100%
Continuous Integration
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using BMC Software and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Software and SolarWinds Service Desk

BMC Software Reviews

We have no reviews of BMC Software yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, BMC Software seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BMC Software mentions (3)

  • BMC platform help
    I would typically adjust the address in the connection component to either be static "https://bmc.com" or adjust it to be "{PSMRemoteMachine}" and prompt the user for the address (depending if you have multiple target addresses or not). Source: about 2 years ago
  • Python+Spark Good beginner learning environment to be ready for very distributed computation?
    I interpreted the bmc.com article as saying that "mysparksession.blablabla," when run from Jupyter notebook, will not run in distributed mode--do you agree that that's what they mean? Whether that's what they mean or not, do you think it's correct? Source: about 3 years ago
  • Python+Spark Good beginner learning environment to be ready for very distributed computation?
    Thanks! I'm glad to hear that the bmc.com article might be bogus. If I understand that article correctly, it predicts that the Spark job you ran would be executed only on the driver node (or at least that it would have, if it were running on the type of Spark cluster that the writers imagine you using). Do you agree with that? Source: about 3 years ago

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing BMC Software and SolarWinds Service Desk, you can also consider the following products

accurev - version control system. Licensed

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

IBM Tivoli CCMDB - IBM Tivoli CCMDB is another Change and Configuration Management Database that allows the users to manage, audit, and coordinate the processes of change and configuration management processes.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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