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BMC Helix Discovery VS SolarWinds Service Desk

Compare BMC Helix Discovery VS SolarWinds Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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BMC Helix Discovery logo BMC Helix Discovery

IT Asset Management

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • BMC Helix Discovery Landing page
    Landing page //
    2023-09-01
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

BMC Helix Discovery videos

+ Add

Webinar - Using BMC Helix Discovery to understand your organisation's heterogeneous IT ecosystems

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?

Category Popularity

0-100% (relative to BMC Helix Discovery and SolarWinds Service Desk)

BMC Helix Discovery

SolarWinds Service Desk

Business & Commerce
100 100%
Business & Commerce
0% 0
Help Desk
0 0%
Help Desk
100% 100
Continuous Integration
100 100%
Continuous Integration
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using BMC Helix Discovery and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC Helix Discovery and SolarWinds Service Desk

BMC Helix Discovery Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
BMC Helix Discovery is a cloud-based ITAM software that offers comprehensive asset discovery and inventory, hardware and software tracking, and license management capabilities. Its automated discovery capabilities enable organizations to quickly and easily discover all devices and applications on their network, while its advanced analytics and reporting features provide...
Source: infraon.io
11 NetBox Alternatives
BMC Helix Discovery is an application that provides its services online and after integrating it with your files and system, it can find you all the assets automatically and their relationships to other files. It is hundred percent accurate in its functions and helps users to do an audit without taking hundreds of screenshots of their files and wasting time searching the...
Source: www.justalternativeto.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing BMC Helix Discovery and SolarWinds Service Desk, you can also consider the following products

Red Hat Ansible - Red Hat Ansible Automation Platform comes as an extensive foundation for operating and building automation across an organization.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SummitAI IT Management Suite - SummitAI IT Management Suite enables businesses to offer unmatched and superior Customer Experience.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

BMC Remedy Asset Management - IT Asset Management

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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