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BMC CMDB VS Jira Service Desk

Compare BMC CMDB VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BMC CMDB logo BMC CMDB

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • BMC CMDB Landing page
    Landing page //
    2023-07-24
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

BMC CMDB videos

+ Add

BMC CMDB: Webinar - Portal Walk Through

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to BMC CMDB and Jira Service Desk)

BMC CMDB

Jira Service Desk

DCIM Software
100 100%
DCIM Software
0% 0
Help Desk
0 0%
Help Desk
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BMC CMDB and Jira Service Desk

BMC CMDB Reviews

We have no reviews of BMC CMDB yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing BMC CMDB and Jira Service Desk, you can also consider the following products

StruxureWare - Turn your building into a Smart Building with Schneider Electric’s wide range of flexible and scalable solutions for any size building.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Device42 - Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Atlassian Data Center - Deploy Atlassian's software in your own data center with clustered failover and more to support large and mission critical deployments.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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