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Bloomfire VS Zendesk Support

Compare Bloomfire VS Zendesk Support and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Bloomfire logo Bloomfire

Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Bloomfire Landing page
    Landing page //
    2023-10-10
Not present

Bloomfire videos

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Bloomfire for Customer Support

More videos:

  • Review - 10 Bloomfire Features You're Not Using But Should Be
  • Review - Bloomfire - Collaboration Made Simple

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Bloomfire and Zendesk Support)

Bloomfire

Zendesk Support

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bloomfire and Zendesk Support

Bloomfire Reviews

We have no reviews of Bloomfire yet.
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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Bloomfire seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bloomfire mentions (1)

  • 15 Helpful Services For Working From Home
    Bloomfire — is a collaborative knowledge management platform. The program collects information in one central repository that remote team members can quickly access and search to find what they need. The platform is a great self-service tool for employees working independently at home. Employees can easily find answers to questions without having to text colleagues and wait for a response, and maintain a sense of... - Source: dev.to / almost 2 years ago

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing Bloomfire and Zendesk Support, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Zoho Desk - Industry's first context-aware Helpdesk Software

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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