Are you looking to reduce operating costs and improve productivity in your contact center solution? Your CX platform is the core of your service - it determines how productive your agents are, the quality of customer service, and your customer service satisfaction rates. You need to make sure that your CX solution is as efficient and optimized for quick business delivery.
Blackchair is an automated solution designed to eliminate the barriers that make contact center solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centers enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.
AWS Snowball - AWS Snowball is a petabyte-scale data transport service that uses secure devices to transfer large amounts of data into and out of the AWS cloud.
Medullan - We are Digital Health experts. Through consulting services and platform solutions, we innovate and validate to solve the toughest problems in healthcare.
Brooks Bell - We provide analytics, a/b testing, personalization and UX consulting services for enterprise brands.
Heller Consulting - Constituent relationship management (CRM) has evolved over the years, but the technology strategies used by many nonprofit organizations have not evolved with it.
GenesisSolutions - We apply preventive maintenance and asset performance optimization strategies to increase the reliability of Enterprise Asset Management systems.
AccelerateCX - we’ve developed a simple way for companies to assess their CX maturity, identify gaps, and make improvements.