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Bizagi VS Freshservice

Compare Bizagi VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Bizagi logo Bizagi

Bizagi is a Business Process Management (BPMS) solution for faster and flexible process automation. It's powerful yet intuitive BPM Suite is designed to make your business more agile.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Bizagi Landing page
    Landing page //
    2023-05-06
  • Freshservice Landing page
    Landing page //
    2023-06-09

Bizagi videos

+ Add

Why Choose Bizagi for BPMN Process Modeling?

More videos:

  • Review - Bizagi Modeler - Process Simulation Explained
  • Tutorial - Bizagi Modeler Tutorial: How to Model Your First Business Process using BPMN

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Bizagi and Freshservice)

Bizagi

Freshservice

Project Management
40 40%
Project Management
60% 60
BPM
100 100%
BPM
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
BPM Platform
100 100%
BPM Platform
0% 0

User comments

Share your experience with using Bizagi and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bizagi and Freshservice

Bizagi Reviews

11 Business Process Management (BPM) Software for SMBs
Optimize business processes and achieve enterprise-grade efficiencies with Bizagi’s BPM software. It’s a free tool with an intuitive interface and drag-drop option to easily map and visualize business processes and find better ways of doing tasks across the enterprise.
Source: geekflare.com
12 of the Top-Rated Free and Open-Source BPM Software Solutions
Description: Bizagi Modeler is a free BPM tool designed to help single users create, optimize, and publish workflow diagrams that increase efficiencies and process governance efforts. With this collaborative business process mapping software, users can create and document business processes from a central cloud repository to identify opportunities and improve organizational...
Source: solutionsreview.com
10 Best Open Source BPM Tools
Delivered with predefined model libraries, user interface building blocks, Bizagi accelerates the BPM journey of its customers.
Source: wisdomplexus.com
20 Free Open Source BPM Software for Businesses in 2021
Bizagi is a free and single user open source workflow management software which provides assistance in the creation, optimisation and publishing of the workflow architecture. It helps in making users more efficient and keep a track of business processes in an organisation. Bizagi provides a convenient cloud-based platform integration, via its drag-and-drop tools. Bridging...
Source: www.techjockey.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bizagi mentions (0)

We have not tracked any mentions of Bizagi yet. Tracking of Bizagi recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Bizagi and Freshservice, you can also consider the following products

Camunda - The Universal Process Orchestrator

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.

Redmine - Flexible project management web application

Scoop Solar - Scoop Solar is a comprehensive mobile business process management tool for growing solar companies.

Basecamp - A simple and elegant project management system.

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