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Bitrix24 VS Freshcaller

Compare Bitrix24 VS Freshcaller and see what are their differences


Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.
Bitrix24 Landing Page
Bitrix24 Landing Page
Freshcaller Landing Page
Freshcaller Landing Page

Freshcaller is a modern day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their call centers in a matter of minutes. By virtue of being a cloud-based call center software, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 3000+ customers, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Bitrix24 details

Categories
Project Management Task Management Communication CRM CRM Platforms Work Collaboration Intranet
Website bitrix24.com  
Pricing URL Official Bitrix24 Pricing  
Details $freemium $69.0 / Monthly (6 users / 50 GB / CRM+)
Platforms
-
Release Date-

Freshcaller details

Categories
VoIP Call Center Software Virtual PBX Cloud Business Telephony IVR Remote Work Remote Support
Website freshworks.com  
Pricing URL Official Freshcaller Pricing  
Details $freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date2017-09-01

Bitrix24 Pricing
Bitrix24 Pricing Screenshot

Freshcaller Pricing
Freshcaller Pricing Screenshot

Bitrix24 videos

Bitrix24 Introduction New

More videos:

  • - Bitrix24: CRM (Demo)
  • - Video Review for Bitrix24

Freshcaller videos

An admin's guide to setting up Freshcaller

More videos:

  • - Freshcaller - Freshsales integration
  • - How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

Category Popularity beta

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bitrix24 and Freshcaller

Bitrix24 Reviews

11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
If you need virtual PBX to sell or manage existing clients via phone, you’ll need a CRM system. Which is included in Bitrix24 free of charge! Importing calling lists or your current customer database takes only a minute. Bitrix24 supports both incoming and outbound calls to/from inside CRM, lets you see client info during call and add notes while you are talking.
Best helpdesk software of 2020: for ticketing and support
Bitrix24 is a powerful platform that includes a contact center as well as features for staff communications, project manamgent, and CRM. The contact center aspect allows for a wide range of communications channels to be covered, not least live chat, social media messages, as well as SMS, email, and even phone calls. There's a free tier for up to 12 users. After that, their...
VisionFlow alternative
it’s a completed package very similar to Bitrix24, containing Project Management, CRM, HelpDesk in one. If you are looking for a Free VisionFlow
10 All Time Best Basecamp Alternatives for Project Management
Bitrix24: Bitrix24 is a social Intranet for your business. It is a task management app, integrated with document sharing and time-tracking with social network apps. What it offers include blogs, calendars, files, tasks, photos, workgroups, likes, task comments, and more! It advocates a freemium model. Get the free version here. You can also avail the Enterprise Version of...
Source: sprout24.com
6 of the Best Free Microsoft Sharepoint Alternatives
Perhaps the most complete package in this list, Bitrix24 provides an invaluable office platform featuring calendars, social networking features, videoconferencing and more. It goes beyond that too into workflow and project management, creating a digital work platform stretching from communication to the nitty-gritty of working on projects.

Freshcaller Reviews

We have no reviews of Freshcaller yet.
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What are some alternatives?

When comparing Bitrix24 and Freshcaller, you can also consider the following products

HarmonyPSA - HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

monday.com - The most intuitive platform to manage projects and teamwork

FluentStream - FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.

User comments

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