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Freshcaller VS Wrike

Compare Freshcaller VS Wrike and see what are their differences

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Seamless project management and collaboration for your team. featured
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Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

Wrike logo Wrike

Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

  • Wrike Landing page
    Landing page //
    2023-07-13

Freshcaller

Website
freshworks.com
Pricing URL
Official Freshcaller Pricing
$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September
Edit details

Wrike

Website
wrike.com
Pricing URL
Official Wrike Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Freshcaller videos

+ Add

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Wrike videos

+ Add

Wrike Review, Features and Benefits Overview: Is it Still Worth Using in 2020?

More videos:

  • Review - Wrike Review | Online Project Management Tool | Pearl Lemon Reviews
  • Demo - Wrike Project Management Demo

Category Popularity

0-100% (relative to Freshcaller and Wrike)

Freshcaller

Wrike

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
VoIP
100 100%
VoIP
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshcaller and Wrike

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.
Source: biz30.timedoctor.com

Wrike Reviews

Project Management vs Workflow Management — Wrike vs Pneumatic
Custom phases can be added. However, tasks are moved manually between them. Wrike errs on the side of flexibility, giving users a very powerful tool for creating and managing projects and tasks with them, but all the actual management has to be done by the users.
Source: www.pneumatic.app
Breeze vs. Wrike: making project management easy
Wrike is overwhelming for new users, especially those with little experience in project management software. Wrike is slow and laggy at times, especially when dealing with large amounts of data. Breeze is quick and responsive, easy to use, and has just enough features that you need.
Source: www.breeze.pm
The Ultimate List of 20 Best AI Work Management Tools
Wrike’s Work Intelligence: Wrike utilizes artificial intelligence to prioritize and automate repetitive tasks, such as task assignments and status updates, freeing up teams to focus on more critical work and boosting overall productivity.
Source: ppm.express
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Wrike compared to ClickUp: Even though Wrike is similar to ClickUp, it lets the whole team collaborate on the go. The mobile app lets leaders manage workloads and create tasks smoothly.
Source: ayanza.com
16 Best Event Management Software for 2022 [Complete Guide]
Wrike is a cloud-based project management tool that helps teams organize, prioritize and manage their work more efficiently. It’s great for organizing projects of all sizes, from small businesses and freelancers to large enterprises.
Source: filmlifestyle.com

Social recommendations and mentions

Based on our record, Wrike seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

Wrike mentions (1)

  • Identify which frontend NPM libraries are used on any website
    I just realized I can use this to see who is ignoring GDPR as well. Scanning a few sites I know I see a lot of tracking scripts load up right away. When I scan something like wrike.com I see good implementation of GDPR because the only thing loading is GTM / GA and trust arc as far as third-party libraries. Source: over 2 years ago

What are some alternatives?

When comparing Freshcaller and Wrike, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

CloudTalk - Work locally, grow globally

Basecamp - A simple and elegant project management system.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

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