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Bitrix24 VS Alphachat.ai

Compare Bitrix24 VS Alphachat.ai and see what are their differences

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Bitrix24 logo Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Bitrix24 Landing page
    Landing page //
    2023-02-16
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Bitrix24 videos

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Bitrix24 Introduction New

More videos:

  • Review - Bitrix24: CRM (Demo)
  • Review - Video Review for Bitrix24

Alphachat.ai videos

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Category Popularity

0-100% (relative to Bitrix24 and Alphachat.ai)

Bitrix24

Alphachat.ai

Project Management
100 100%
Project Management
0% 0
Tool
0 0%
Tool
100% 100
Task Management
100 100%
Task Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bitrix24 and Alphachat.ai

Bitrix24 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
A contact center built around your to-do list, Bitrix24 helps teams collaborate to get their work done. They offer a multitude of customer service channels, including rentable telephone lines, live chat, and email queues that all integrate into Bitrix24's task management software and CRM. Bitrix24 also offers an on-premise solution for industries that are still required to,...
Source: blog.hubspot.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Bitrix24 is a robust CRM and task management system that assists businesses in making better use of their time and resources. This CRM application provides sales analytics and automation to help you increase your revenue. Furthermore, project management capabilities such as Gantt charts, time monitoring, and automated activities can aid in increasing productivity.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Efficient project planning is a vital prerequisite for your #workflows' success. It enables your #team to understand which kind of #efforts they are supposed to make, which #resources to use and which #goals to achieve.#Bitrix24 on #Project Plans: https://t.co/NjUh1sYQA4 pic.twitter.com/YipT8iys3d
Source: bstrategyhub.com
10 Best Software For Project Management in 2022
Bitrix24 is a service that includes task management, project and time scheduling, visualization of information on a calendar, the ability to share documents, create virtual work groups, and receive notifications.
Source: medium.com
14 Best Copper CRM Alternatives to Use in 2022
Bitrix24 is a powerful CRM and task management system that helps businesses become more efficient with their time and resources. This CRM tool offers sales intelligence and automation to boost your revenue. Additionally, project management features such as Gantt charts, time tracking, and automated tasks can help achieve better productivity. Bitrix24 also offers reporting...
Source: www.bigcontacts.com

Alphachat.ai Reviews

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What are some alternatives?

When comparing Bitrix24 and Alphachat.ai, you can also consider the following products

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Slack - A messaging app for teams who see through the Earth!

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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