Software Alternatives & Reviews

Bitglass VS Jira Service Desk

Compare Bitglass VS Jira Service Desk and see what are their differences

Bitglass logo Bitglass

Bitglass is a cloud security gateway that helps enterprises move to SaaS-based and mobile deployments securely.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Bitglass Landing page
    Landing page //
    2023-08-05
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Bitglass videos

Bitglass Explained in 2 Minutes

More videos:

  • Review - Top CASB Use Cases - Bitglass Webinar
  • Review - SASEDay: Implementing SASE with the Bitglass Platform

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Bitglass and Jira Service Desk)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Security & Privacy
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

Share your experience with using Bitglass and Jira Service Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Bitglass and Jira Service Desk

Bitglass Reviews

We have no reviews of Bitglass yet.
Be the first one to post

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Bitglass and Jira Service Desk, you can also consider the following products

Microsoft Cloud App Security - Microsoft Cloud App Security provides deeper visibility, comprehensive controls, and enhanced protection against cloud security issues.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Trend Micro Cloud App Security - Trend Micro Cloud App Security delivers advanced threat and data protection for Office 365 and cloud file-sharing services.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CipherCloud - CipherCloud provides cloud information protection solutions for enterprises to encrypt sensitive information and store them in the cloud.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.