Software Alternatives, Accelerators & Startups

BigBlueButton VS NICE inContact

Compare BigBlueButton VS NICE inContact and see what are their differences

BigBlueButton logo BigBlueButton

Engage Your Online Students. BigBlueButton is a web conferencing system designed for online learning.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • BigBlueButton Landing page
    Landing page //
    2023-05-12
  • NICE inContact Landing page
    Landing page //
    2023-10-04

BigBlueButton videos

BigBlueButton Overview: Viewer

More videos:

  • Review - Using Conferences / BigBlueButton in Canvas Instructure

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to BigBlueButton and NICE inContact)
Communication
34 34%
66% 66
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Video Conferencing
100 100%
0% 0

User comments

Share your experience with using BigBlueButton and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigBlueButton and NICE inContact

BigBlueButton Reviews

We have no reviews of BigBlueButton yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Social recommendations and mentions

Based on our record, BigBlueButton seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigBlueButton mentions (17)

View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing BigBlueButton and NICE inContact, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.