Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, Beyond Pricing seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We use beyondpricing.com for pricing, tried a couple of others but we wanted some customisation which wasnt available in others a few years ago. We use the "average price" as the throttle, if a lot of bookings we increase the average price, vice versa if low. Source: over 1 year ago
Beyond | Backend / Frontend / Fullstack Engineers | FULL TIME | REMOTE N+S AMERICA & EMEA | https://beyondpricing.com Beyond is the #1 revenue managment platform for Short-Term and Vacation Rentals. We help price and distribute rental properties across sites like Airbnb and Vrbo. We power billions of dollars of bookings each year. We are building tools previously only available to big airlines and hotels and... - Source: Hacker News / about 2 years ago
Kompyte - Track & analyze competitors in real time.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Vistaar - Vistaar is an innovator of price and revenue management solutions. Vistaar’s pricing software enables companies to achieve pricing best practices through price analytics, price optimization, price list management, and deal management.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
BuiltWith - Find out the technology behind websites
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.