Software Alternatives, Accelerators & Startups

BetterDocs VS BoldDesk

Compare BetterDocs VS BoldDesk and see what are their differences

BetterDocs logo BetterDocs

Create & Manage Knowledge Base Documentation Effectively To Reduce Support Tickets, Increase productivity & User Experience with BetterDocs.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • BetterDocs Landing page
    Landing page //
    2023-05-08

BetterDocs is an advanced documentation & knowledge base plugin for WordPress that helps to improve your user experience and reduce support tickets. BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any helpful article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversations. BetterDocs offer multiple ready templates to design your WordPress documentation site within a few minutes. In addition, you have complete freedom to customize the layout with ease.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BetterDocs

$ Details
freemium $69.0 / Annually
Platforms
Wordpress
Release Date
2019 October

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

BetterDocs features and specs

  • STUNNING READY TEMPLATES FOR DOCS LANDING PAGE: Yes
  • TRANSLATE SINGLE DOC PAGE WITH WPML: Yes
  • CREATE FAQ INSTANTLY: Yes
  • FULL SITE EDITOR (FSE) COMPATIBILITY: Yes
  • INTERACTIVE TABLE OF CONTENTS (TOC): Yes
  • IN-BUILT ADVANCED SEARCH OPTION: Yes
  • ADVANCED CUSTOMIZATION OPTION: Yes
  • FULLY COMPATIBLE WITH GUTENBERG EDITOR: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

BetterDocs videos

Add A Knowledge Base To WordPress - BetterDocs First Impressions

More videos:

  • Review - BetterDocs – A Knowledge Base For Your Site
  • Review - BetterDocs Plugin Review - Lifetime AppSumo Deal

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to BetterDocs and BoldDesk)
Customer Support
13 13%
87% 87
Knowledge Base
100 100%
0% 0
Help Desk
0 0%
100% 100
CRM
17 17%
83% 83

Questions and Answers

As answered by people managing BetterDocs and BoldDesk.

Who are some of the biggest customers of your product?

BetterDocs's answer

-Stanford University- https://www.stanford.edu/ -Excelsior University- https://www.excelsior.edu/ -xAmplify- https://xamplify.com.au/ -GoFeels- https://gofeels.com/ -Kummuni- https://kummuni.com/

How would you describe your primary audience?

BetterDocs's answer

Educational sites, e-commerce sites, Product Documentation sites

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare BetterDocs and BoldDesk

BetterDocs Reviews

We have no reviews of BetterDocs yet.
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BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BetterDocs mentions (0)

We have not tracked any mentions of BetterDocs yet. Tracking of BetterDocs recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing BetterDocs and BoldDesk, you can also consider the following products

EazyDocs - Most Powerful Knowledge base Builder WordPress Plugin

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Helpie Knowledge Base Wiki Plugin - Helpie is the most advanced Knowledge Base plugin for WordPress.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!