BestDoc Concierge is a simple and user-friendly command center for In-Patient support requests. It’s a paperless solution that uses data and technology to assist hospitals in providing a unique patient experience. It also saves the time and effort of nurses and administrators, allowing them to concentrate more on patient-centered activities.
Key Benefits of BestDoc Concierge Boost Patient Satisfaction Increase Nurses’ Productivity Engage Your Patients Increase Staff Efficiencies Grow F&B Revenues
BestDoc Concierge allows raising requests via multiple modes, including QR code scan, web app, service desk, and SMS/Whatsapp (via weblinks).
Patients, bystanders, visitors, nurses or administrative personnel can raise requests instantly from the bedside or any other location in the hospital. They can select from pre-defined service categories and even add comments while raising requests.
Patients can get view the status of their requests in real-time via mobile/tablets/PCs. Patients can provide feedback for each request and can also reopen any request closures that are not satisfactory. Administrators can specify precise SLAs and TATs for different types of requests. This helps in accurate benchmarking and comparison for each request type. They can also configure automatic escalations for unallocated requests, thus ensuring that no request goes unassigned. They can set up notifications for delays to ensure a swift response and avoid patient displeasure.
EMedStore is a B2B custom IT services and solutions Provider Company for Healthcare Industry. Emedstore at Glance. 10+ years of experience in providing IT services/solutions in the Healthcare Domain Delivered more than 450+ Projects Client across 32+ Countries Team Size of 45+ professionals
Our key services include: Custom Web App Development Custom Software Development Telemedicine App Development Online Pharmacy App Development Laboratory App Development B2B Marketplace B2C Marketplace Online Marketing Services Android and iOS Application Development UI/UX services
We provide IT services in the following technologies: Native Android App in JAVA/Kotlin Native iOS App in Swift Cross-Platform App development in React Native and Flutter Web App Development in PHP and .Net Custom software development in .Net
Awards & Recognitions: Top 25 Pharma & Life Science IT Solutions Provider in 2017 by APAC CIO Outlook The Best E-healthcare Solution Designing Company 2017 by Insights Success India’s Innovative Healthcare IT Company 2018 by Armenia Foundation India’s Best Healthcare IT Company 2018 by Startup India Foundation
CONTACT US: Call: +91 940 863 8536 Website: www.emedstore.in
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