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BareMetrics VS Gorgias

Compare BareMetrics VS Gorgias and see what are their differences

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Embedded Analytics built exclusively for SaaS applications. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

BareMetrics logo BareMetrics

SaaS Analytics for Stripe

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.
  • BareMetrics Landing page
    Landing page //
    2023-10-18
  • Gorgias Landing page
    Landing page //
    2023-10-07

BareMetrics videos

+ Add

Josh Pigford on growing Baremetrics

More videos:

  • Review - Business Metrics that Matter with Josh Pigford, Founder of Baremetrics - Demio Discover

Gorgias videos

+ Add

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Category Popularity

0-100% (relative to BareMetrics and Gorgias)

BareMetrics

Gorgias

Business Intelligence
100 100%
Business Intelligence
0% 0
Customer Support
0 0%
Customer Support
100% 100
SaaS
100 100%
SaaS
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using BareMetrics and Gorgias. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BareMetrics and Gorgias

BareMetrics Reviews

5+ Cheap Alternatives & Competitors Of ChartMogul
Baremetrics can be considered as the diluted version of ChartMogul. Apart from the fact that Baremetrics provide payment analytics for Stripe and other payment processors (not PayPal). The one-click, zero configuration tool highlights insights on metrics like MRR, ARR, net revenue, refunds, charges, etc. Just like ChartMogul, it also showcases detailed customers profiles and...
Source: www.inkthemes.com

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Social recommendations and mentions

Gorgias might be a bit more popular than BareMetrics. We know about 2 links to it since March 2021 and only 2 links to BareMetrics. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BareMetrics mentions (2)

  • How do you calculate net profits from revenue for your startup or SaaS app?
    One solution out there is https://baremetrics.com/ that can connect to your stripe account and get you some analytics from it. Not sure they have integrations with accounting software though. Source: over 2 years ago
  • How do you track metrics for your Saas?
    Baremetrics (https://baremetrics.com/) does a really great job for subscription accounts and related revenue. Also, they have this awesome Academy section where they define each of the metrics and help you understand them better. Source: over 2 years ago

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing BareMetrics and Gorgias, you can also consider the following products

ChartMogul - Master your recurring revenue. Advanced subscription analytics with one-click.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ProfitWell - SaaS Metrics for Stripe. Absolutely Free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RevenueCat - In-app subscriptions made easy

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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