Based on our record, Bandwidth seems to be a lot more popular than Freshservice. While we know about 73 links to Bandwidth, we've tracked only 3 mentions of Freshservice. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I know this was a scam, but I spooked them (or broke the bot?) before I heard their plan. I did a reverse image search, and I found nothing. I looked at the metadata on the image, but I saw nothing useful. I looked up the number and found out it was a virtual number from bandwidth.com. I didn't know what to do after that, so I just reported the number to bandwidth. Source: 6 months ago
I wanted to add a secondary provider though with Direct Routing for fail over but was looking for recommendations. I'm in Canada so prefer someone with a Canadian POP but not mandatory. I also prefer self-signup when possible, similar to Telnyx, Flowroute etc. I was checking bandwidth.com as I see they do this but it doesn't let you sign up and wants you to contact sales. That's fine and I was planning on... Source: over 1 year ago
You can pop your area code and prefix in the link below and see what providers do have a presence. Obviously, Sprint/T-Mobile will be one of them but if you don't see bandwidth.com then you're out of luck and there are no workarounds. Source: over 1 year ago
Your provider should be able to provide a short code (e.g. '933' if using bandwidth.com) that will read out the e911 information for the number calling. Source: over 1 year ago
While I think you have your answer, another way to validate a number is to use https://freecarrierlookup.com/ and check the phone number. From that you can often tell if it is a "web only" number that a scammer outside the US would use. For example, it might belong to bandwidth.com or google voice. If it does belong to Bandwidth.com you can report it to them, and they are really fast at cancelling scammers. Source: over 1 year ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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