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Backbase VS Medallia

Compare Backbase VS Medallia and see what are their differences

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Backbase logo Backbase

Backbase delivers a customer experience platform to enterprises that want to deliver a superior customer experience.

Medallia logo Medallia

Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).
  • Backbase Landing page
    Landing page //
    2023-07-23
  • Medallia Landing page
    Landing page //
    2023-10-17

  www.medallia.comSoftware by Medallia

Backbase videos

+ Add

Backbase On-Demand Webinar Banking 2025

More videos:

  • Tutorial - How to Use Cashbackbase to Get Free Products to Resell Online for 100% Profit Margin

Medallia videos

+ Add

Medallia Experience Cloud in Action

More videos:

  • Review - Medallia for Retail: Solution Overview
  • Review - Medallia for B2B: Solution Overview

Category Popularity

0-100% (relative to Backbase and Medallia)

Backbase

Medallia

Finance
100 100%
Finance
0% 0
Surveys
0 0%
Surveys
100% 100
Banking
100 100%
Banking
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using Backbase and Medallia. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Medallia seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Backbase mentions (0)

We have not tracked any mentions of Backbase yet. Tracking of Backbase recommendations started around Mar 2021.

Medallia mentions (1)

What are some alternatives?

When comparing Backbase and Medallia, you can also consider the following products

Mambu - The leading alternative to cumbersome core banking systems, powering innovative banking and lending. Mambu is a cloud-native solution, delivered as a service, the driving force behind modern API-enabled ecosystems.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

TEMENOS T24 - TEMENOS T24 is a smart banking software that offers tons of the facilities and functions for your core banking operations and monitors various transactions in the management software.

Qualtrics Customer Experience - Qualtrics Customer Experience software makes it easy to monitor, respond & improve every key moment along the customer journey. Request a demo today!

Finacle Online Banking - Pinnacle Financial Partners

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

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