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AzureDesk VS Helpy.io

Compare AzureDesk VS Helpy.io and see what are their differences

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AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • AzureDesk Landing page
    Landing page //
    2018-09-30
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Helpy.io videos

No Helpy.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to AzureDesk and Helpy.io)

AzureDesk

Helpy.io

Help Desk
57 57%
Help Desk
43% 43
Customer Support
48 48%
Customer Support
52% 52
Business & Commerce
100 100%
Business & Commerce
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using AzureDesk and Helpy.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AzureDesk and Helpy.io

AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

Helpy.io Reviews

We have no reviews of Helpy.io yet.
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AzureDesk mentions (0)

We have not tracked any mentions of AzureDesk yet. Tracking of AzureDesk recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing AzureDesk and Helpy.io, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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