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AzureDesk VS Freshdesk Omnichannel

Compare AzureDesk VS Freshdesk Omnichannel and see what are their differences

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AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!

Freshdesk Omnichannel logo Freshdesk Omnichannel

Freshdesk Omnichannel is helpdesk software that allows them to respond to inbound inquiries on all mediums, including phone, chat, and social media.
  • AzureDesk Landing page
    Landing page //
    2018-09-30
  • Freshdesk Omnichannel Landing page
    Landing page //
    2023-10-15

AzureDesk videos

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AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Freshdesk Omnichannel videos

No Freshdesk Omnichannel videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to AzureDesk and Freshdesk Omnichannel)

AzureDesk

Freshdesk Omnichannel

Help Desk
74 74%
Help Desk
26% 26
Customer Support
82 82%
Customer Support
18% 18
Business & Commerce
56 56%
Business & Commerce
44% 44
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AzureDesk and Freshdesk Omnichannel

AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

Freshdesk Omnichannel Reviews

We have no reviews of Freshdesk Omnichannel yet.
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What are some alternatives?

When comparing AzureDesk and Freshdesk Omnichannel, you can also consider the following products

Issuetrak - Issue tracking software for help desk and customer service

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

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