Software Alternatives & Reviews

Azure Bot Service VS Amazon Lex

Compare Azure Bot Service VS Amazon Lex and see what are their differences

Azure Bot Service logo Azure Bot Service

Give customers a conversational AI experience with Azure Bot

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.
  • Azure Bot Service Landing page
    Landing page //
    2023-03-16
  • Amazon Lex Landing page
    Landing page //
    2023-03-20

Azure Bot Service videos

Azure Bot Service Tutorial | Create Chatbots in minutes

More videos:

  • Tutorial - Azure Bot Service | Azure Chatbot Tutorial | Azure Certification Training | Edureka
  • Review - Build your own bots with Azure Bot Service

Amazon Lex videos

Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

Category Popularity

0-100% (relative to Azure Bot Service and Amazon Lex)
Chatbots
23 23%
77% 77
CRM
27 27%
73% 73
Customer Iteraction
40 40%
60% 60
Chatbot Platforms & Tools

User comments

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Social recommendations and mentions

Based on our record, Amazon Lex should be more popular than Azure Bot Service. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Azure Bot Service mentions (6)

  • 🎵 Do you want to build a Chatbot? 🎵
    Azure Bot Services are a way of integrating your chatbot into Microsoft's multi-channel bot interaction ecosystem. This allows your chatbot to connect to various channels including text, voice, Slack, Teams, web user interfaces, and Amazon Alexa skills. - Source: dev.to / over 1 year ago
  • ChatGPT-like assistant for your business that’s trained on your own knowledge base data
    Check out Azure Chatbot services Https://azure.microsoft.com/en-us/products/bot-services. Source: over 1 year ago
  • K-12 districts, what features are you using?
    One service that I used for a young crowd was the bot service. Easy to create then you train it. Easy subject that produces results fast. This helped with engagement. Training the bot got the creative juices flowing. https://azure.microsoft.com/en-us/services/bot-services/. Source: about 2 years ago
  • Create a support contact for internal support
    If not maybe something custom with Az Bot Service could work. Source: about 2 years ago
  • Searching for a ServiceDesk Chatbot
    Another option is Azure Bot Service (https://azure.microsoft.com/en-us/services/bot-services/). The framework itself is REALLY easy and only increases in complexity once you want to connect it to other systems (ie ticketing systems). Source: about 2 years ago
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Amazon Lex mentions (13)

  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: 11 months ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Azure Bot Service and Amazon Lex, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Dialogflow - Conversational UX Platform. (ex API.ai)

Tars - TARS enables users to create chatbots that replaces regular old webforms.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

SentiOne - Insightful social listening and online reputation management platform.