Software Alternatives, Accelerators & Startups

AWS OpsWorks VS BoldDesk

Compare AWS OpsWorks VS BoldDesk and see what are their differences

AWS OpsWorks logo AWS OpsWorks

Model and manage your entire application from load balancers to databases using Chef

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • AWS OpsWorks Landing page
    Landing page //
    2022-03-17
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

AWS OpsWorks

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

AWS OpsWorks features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

AWS OpsWorks videos

AWS re:Invent 2017: Automate and Scale Configuration Management with AWS OpsWorks (DEV331)

More videos:

  • Review - Announcing AWS OpsWorks for Chef Automate - January 2017 AWS Online Tech Talks

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to AWS OpsWorks and BoldDesk)
DevOps Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Continuous Integration
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AWS OpsWorks and BoldDesk

AWS OpsWorks Reviews

We have no reviews of AWS OpsWorks yet.
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BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, AWS OpsWorks should be more popular than BoldDesk. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AWS OpsWorks mentions (2)

  • EDA for AWS operations
    The solution was designed to serve managed Chef/Puppet to customers, unfortunately, all of them will reach End of Life withe the end of May 2024. During the time of writing this article (1-half of March), you can read about it on the public service page. OpsWorks. So as a summary, nice solution unfortunately based on Chef/Puppet, not a SaltStack, also the idea of stacks could be a blocker for a multi-cloud... - Source: dev.to / 2 months ago
  • AWS DEV OPS Professional Exam short notes
    AWS OpsWorks is a configuration management service that uses Chef, an automation platform that treats server configurations as code. OpsWorks uses Chef to automate how servers are configured, deployed, and managed across your Amazon Elastic Compute Cloud (Amazon EC2) instances or on-premises compute environments. OpsWorks has two offerings, AWS Opsworks for Chef Automate, and AWS OpsWorks Stacks. For more... - Source: dev.to / 2 months ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing AWS OpsWorks and BoldDesk, you can also consider the following products

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chef - Automation for all of your technology. Overcome the complexity and rapidly ship your infrastructure and apps anywhere with automation.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codenvy - Cloud workspaces for development teams.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!