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Avoma VS Genesys Engage

Compare Avoma VS Genesys Engage and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Avoma logo Avoma

An AI meeting assistant with conversation intelligence

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Avoma Landing page
    Landing page //
    2023-08-18
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Avoma videos

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Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Avoma and Genesys Engage)

Avoma

Genesys Engage

Productivity
100 100%
Productivity
0% 0
Communication
0 0%
Communication
100% 100
AI
100 100%
AI
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avoma and Genesys Engage

Avoma Reviews

The 6 Best AI Meeting Tools
Avoma is an AI meeting tool that can produce transcripts and AI notes for both audio and video meetings. It allows collaborative note-taking during meetings that can then be shared with the team.
Source: www.meetjamie.ai

Genesys Engage Reviews

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What are some alternatives?

When comparing Avoma and Genesys Engage, you can also consider the following products

Fireflies.ai for Meetings - Record, transcribe and search your calls

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Otter.ai - Your AI meeting assistant that takes live notes and generates summaries and other insights using Meeting GenAI.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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