Avica VS Atera
Compare Avica VS Atera and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Avica
AnyDesk
TeamViewer
RemotePC
Atera
NinjaOne
Intercom
tawk.to
Freshdesk
ConnectWise Automate
JivoChat
TextUs
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. Designed for unprecedented efficiency, Atera serves over 12,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity.
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Avica's answer
High Performance: Offers seamless remote access with minimal latency.
User-Friendly Interface: Intuitive design for easy navigation and control.
Versatility: Compatible with various operating systems and devices.
Security Features: Implements robust encryption and authentication measures.
Customization: Tailors remote desktop experience to user preferences.
Collaboration: Facilitates remote teamwork through efficient sharing and communication.
Avica's answer
Avica Desktop Remote stands out by offering a high-performing, user-friendly, versatile, secure, customizable, collaborative, and scalable remote desktop experience, making it a compelling choice over its competitors.
Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.
Based on our record, Atera seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago
AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
RemotePC - Remote Access your PC and Mac from anywhere, even from iOS and Android.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page