Software Alternatives, Accelerators & Startups

Avaya VS Microsoft Teams

Compare Avaya VS Microsoft Teams and see what are their differences

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Microsoft Teams logo Microsoft Teams

Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Microsoft Teams Landing page
    Landing page //
    2022-01-17

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Microsoft Teams videos

Microsoft Teams: How it works?!

More videos:

  • Review - Microsoft Teams Free Version Review
  • Review - Slack vs Microsoft Teams - Which is best?

Category Popularity

0-100% (relative to Avaya and Microsoft Teams)
Communication
10 10%
90% 90
Project Management
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Work Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Microsoft Teams

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

Microsoft Teams Reviews

  1. The Ultimate Collaboration App

    s someone who works remotely, I've tried my fair share of collaboration apps. However, I have to say that Microsoft Teams has impressed me the most. It's a comprehensive app that brings together all the tools I need to communicate and collaborate with my colleagues seamlessly.

    The interface of Microsoft Teams is user-friendly and easy to navigate. I particularly love the left-hand navigation bar that provides quick access to all the features, including chats, meetings, files, and activity. The app integrates with other Microsoft apps, such as Outlook and OneDrive, making it easier to schedule meetings and access files. The chat feature is simple, yet effective, with options to create groups, share files, and use emojis and GIFs.

    🏁 Competitors: Discord, Slack
    👍 Pros:    Well-integrated|Collaboration|Feature rich
    👎 Cons:    Overwhelming for first time user|Mobile app lacks features|Can be slow

20 Telegram Alternatives to Chat With in 2024
Another thing Teams does well is events. It integrates with MS Office to add “one-click” event scheduling, giving you functionality for meetings and webinars. The MS Teams event has a good interface, an in-meeting chat, and it’s easy to join and invite others (although users either need to use Teams or a Microsoft Edge browser). MS Teams is also a really secure software with...
10 Best Telegram Alternatives in 2024
Microsoft Teams not only replaced telegram but it has also surpassed Microsoft’s product and this platform is widely considered as one of the best apps for the educational field. This app is particularly based on Office 365, and helps people connect with each other through long video and audio calls.
6 Webex Alternatives You Can Switch to in 2022
Microsoft Teams is another solution in the line of alternatives to Webex. It comes from the team at Microsoft. Microsoft Teams wasn't developed as software for businesses from the ground up. Instead, Microsoft opted for creating a versatile platform able to cater to the needs of both individuals and companies. This is why you can often see Microsoft Teams advertised as home...
Source: www.stork.ai
Top 57 Thinkific Alternatives: Best 7 & Other 50 Platforms
Microsoft Teams, a platform from the most popular software providers, is another solution for reaching out to your students. The platform includes all the features that you’ll need to create the most enriching learning experience.
Source: uteach.io
Top 5 Voice Messaging Apps To Keep Teams Connected
The way Microsoft Teams works is simple; a single account is tied down to a single organization used to represent an entire company. There are teams inside the company, and each team is divided into channels. This makes it the few most layered voice messaging apps. The app also comes with numerous collaboration options. But setting up the teams can be hectic, especially if...

What are some alternatives?

When comparing Avaya and Microsoft Teams, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Slack - A messaging app for teams who see through the Earth!

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Creativity 365 - Cross-device content creation suite