Software Alternatives, Accelerators & Startups

Avaya VS Cotap

Compare Avaya VS Cotap and see what are their differences

Avaya logo Avaya

Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Cotap logo Cotap

Cotap is a simple, secure mobile messaging app for fast, easy workplace communication.
  • Avaya Landing page
    Landing page //
    2023-09-23
  • Cotap Landing page
    Landing page //
    2023-10-04

Avaya videos

Avaya CU360 Evaluation

More videos:

  • Review - A quick tour through the Avaya IX Collaboration Device
  • Review - The Avaya 1120e IP Desk Phone Review

Cotap videos

Cotap - Secure Mobile Messaging for Business

More videos:

  • Review - Cotap & Citrix ShareFile Integration Overview
  • Review - CommuniTree & COTAP Celebrate 10 Years Of Reforestation

Category Popularity

0-100% (relative to Avaya and Cotap)
Communication
33 33%
67% 67
Enterprise Communication
100 100%
0% 0
Messaging
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya and Cotap

Avaya Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Over 90% of Fortune 100 companies use an Avaya product to manage their contact center, according to the Avaya website. That's because it's been a heavyweight in the communications industry for years. With multiple advanced features in its standard platform, you can be sure you're getting an enterprise-level product when using Avaya's omnichannel contact center solution.

Cotap Reviews

We have no reviews of Cotap yet.
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Social recommendations and mentions

Based on our record, Cotap seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Avaya mentions (0)

We have not tracked any mentions of Avaya yet. Tracking of Avaya recommendations started around Mar 2021.

Cotap mentions (2)

  • If you could solve one global issue, what would it be?
    I've used wren and cotap and to the best of my knowledge they are reliable. I recently switched to wren, but I'm not sure what the best one is. I'm hoping the number of reputable ones will grow as demand increases. Source: about 1 year ago
  • Colorado DA asking court to reduce 110-year sentence for trucker in fatal crash to 20-30 years
    Offset your own personal carbon footprint each year (~$240/year). I like https://cotap.org/ for my yearly carbon offsets. Source: over 2 years ago

What are some alternatives?

When comparing Avaya and Cotap, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.