Software Alternatives & Reviews

Avaya Voice Portal VS BoldDesk

Compare Avaya Voice Portal VS BoldDesk and see what are their differences

Avaya Voice Portal logo Avaya Voice Portal

Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Avaya Voice Portal Landing page
    Landing page //
    2023-10-21
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Avaya Voice Portal features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Avaya Voice Portal videos

Avaya Voice Portal Implementation 6203 16203-1 - Avaya Voice Portal Implementation Real Exam

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Avaya Voice Portal and BoldDesk)
Call Center Software
100 100%
0% 0
Customer Support
16 16%
84% 84
Help Desk
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

Share your experience with using Avaya Voice Portal and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Avaya Voice Portal mentions (0)

We have not tracked any mentions of Avaya Voice Portal yet. Tracking of Avaya Voice Portal recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Avaya Voice Portal and BoldDesk, you can also consider the following products

Instadesk - Construct a "human-machine collaboration" intelligent platform to help enterprises upgrade their intelligence.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!