Software Alternatives & Reviews
Register | Login

Avaya IP Office VS NICE inContact

Compare Avaya IP Office VS NICE inContact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Avaya IP Office logo Avaya IP Office

Avaya IP Office is a mid and small businesses phone system.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Avaya IP Office Landing page
    Landing page //
    2023-07-11
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Avaya IP Office videos

+ Add

DEMO: Top 4 Features of Avaya Call Reporting (for Avaya IP Office)

More videos:

  • Review - Avaya IP Office Server Edition Product Introduction
  • Review - Avaya Phones Review: Avaya IP Office Cell or Mobile Twinning | Digitcom.ca

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Avaya IP Office and NICE inContact)

Avaya IP Office

NICE inContact

Communication
6 6%
Communication
94% 94
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
9 9%
Enterprise Communication
91% 91
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Avaya IP Office and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya IP Office and NICE inContact

Avaya IP Office Reviews

We have no reviews of Avaya IP Office yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Avaya IP Office and NICE inContact, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

3CX - Hosted PBX with CRM integration and mobile apps

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...