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AuguTech VS NICE inContact

Compare AuguTech VS NICE inContact and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

AuguTech logo AuguTech

Hosted predictive dialer & integrated PBX phone system

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • AuguTech Landing page
    Landing page //
    2021-09-16
  • NICE inContact Landing page
    Landing page //
    2023-10-04

AuguTech videos

+ Add

How to Create a 'Press 1' Campaign on your AUGUTECH Dialer Part 1

More videos:

  • Tutorial - How to Add a Script to a Campaign on your AUGUTECH Dialer

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to AuguTech and NICE inContact)

AuguTech

NICE inContact

Call Center Software
12 12%
Call Center Software
88% 88
Communication
0 0%
Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AuguTech and NICE inContact

AuguTech Reviews

Best Call Center Software: The Complete List (2020 Update)
AuguTech is a predictive dialing software that offers help with lead-tracking, call logging, campaign monitoring, call tracking, and has an easy-to-use administrative interface. This software is a great way to improve productivity around the call center.
Source: biz30.timedoctor.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing AuguTech and NICE inContact, you can also consider the following products

CallScripter - CallScripter is the first name mentioned when it comes to call center scripting software.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Voi by Alphacomm - Voi by Alphacomm is an intelligent digital assistant that easily handles all inbound phone calls, performs ID Checks and offers solutions such as payment plans and much more, all without human intervention.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AloTech - Worlds 1st Google Powered Cloud Call Center. CRM/ERP Integrations, CTI, ACD, IVR, DIALER.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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