Software Alternatives, Accelerators & Startups

Atum VS NICE inContact

Compare Atum VS NICE inContact and see what are their differences

Atum logo Atum

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Atum Landing page
    Landing page //
    2023-09-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Atum videos

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NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Atum and NICE inContact)
Office & Productivity
100 100%
0% 0
Communication
0 0%
100% 100
eCommerce
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

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Atum Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Atum and NICE inContact, you can also consider the following products

Checkmk - Checkmk - the software for effective IT monitoring

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ShipStation - Seamless eCommerce shipping fulfillment software. Wherever you sell, however you ship, ShipStation can help. Auto order import, batch label print, & more!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Orderhive - Integrate & Automate Order, Shipping and Inventory Management. Sign Up for FREE 15 Days Subscription.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.