Software Alternatives, Accelerators & Startups

Atera VS Sumsub

Compare Atera VS Sumsub and see what are their differences

Atera logo Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
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Sumsub logo Sumsub

One verification platform to secure the whole user journey
  • Atera Landing page
    Landing page //
    2022-07-24

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with ChatGPT

  • Sumsub Landing page
    Landing page //
    2022-10-30

Sumsub is the one verification platform that secures every step of the user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub achieves the highest conversion rates in the industry—91.64% in the US, 95.86% in the UK, and 90.98% in Brazil—while verifying users in less than 50 seconds on average.

Sumsub’s methodology follows FATF recommendations, the international standard for AML/CTF rules and local regulatory requirements (FINMA, FCA, CySEC, MAS, BaFin).

Atera

Website
atera.com
$ Details
paid Free Trial $99.0 / Monthly
Platforms
Windows Mac OSX Linux
Release Date
2001 January

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

Sumsub features and specs

No features have been listed yet.

Atera videos

Atera Review - An in depth look at the PSA and RMM for MSPs

More videos:

  • Review - Harry Brelsford's Review of Atera - the PSA and RMM solutions for true SMB MSPs!
  • Tutorial - Atera - All-in-one RMM and PSA platform

Sumsub videos

How Sumsub KYC works

More videos:

  • Demo - Full-cycle business verification (KYB)
  • Review - The most flexible transaction monitoring solution (KYT)

Category Popularity

0-100% (relative to Atera and Sumsub)
Monitoring Tools
100 100%
0% 0
Identity Verification And Protection
Help Desk
100 100%
0% 0
Identity Verification
0 0%
100% 100

User comments

Share your experience with using Atera and Sumsub. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and Sumsub

Atera Reviews

  1. Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

Sumsub Reviews

  1. Hands down one of the best experiences with document verification. I have to go through this kind of checks on a weekly basis and sumsub is relatively fast and has a smooth interface that guides you through the whole process. Solid 5/7

    👍 Pros:    Super fast

Discover the Top 5 Identity Verification Providers in 2023
When it comes to capabilities, flexibility is a key selling point as it empowers organizations to align the identity verification service with their unique workflows, compliance needs, and risk appetite. Different vendors provide different levels of customizations, with ComplyCube and SumSub offering the most flexible and granular options in their respective online portals.

Social recommendations and mentions

Based on our record, Sumsub should be more popular than Atera. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago

Sumsub mentions (8)

  • Haru Invest referral code: 🚀💰 'HELLO' (March 2023)
    After that you must complete secure KYC process (done via the SumSub company). Source: about 1 year ago
  • Binance p2p
    I didnt recieve my crypto from the p2p Transfer and its asking for me to do verification from sumsub.com. I have no idea what this website is but I filled out the verification and it says they are partnered with Binance. Source: over 1 year ago
  • Community discussion about Spectrum Finance $SPF token in this thread December 9th, 6 pm UTC — Please join!
    KYC and data storage could be done by a trusted third-party service called Sum and Substance. Source: over 1 year ago
  • Level 2 verification - document not approved / CS not replying
    It might be required to present proof of address for KYC, which you can learn more about here. The KYC procedure is handled by our partners at sumsub.com and they are the ones checking the validity of the document. Source: almost 2 years ago
  • Is there a way to verify my account with non-english IDs/ PoA?
    Updated the link with the source. Hope it helps. https://sumsub.com/. Source: about 2 years ago
View more

What are some alternatives?

When comparing Atera and Sumsub, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ComplyCube - Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Onfido - Onfido is the data-driven platform for intelligent background checking.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Veriff - Smart and scalable identity verification.