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Atera VS Hexnode

Compare Atera VS Hexnode and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Atera logo Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
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Hexnode logo Hexnode

Hexnode is an automated device management and high-end security software that help users to manage the apps and content of enterprises.
  • Atera Landing page
    Landing page //
    2022-07-24

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with ChatGPT

  • Hexnode Landing page
    Landing page //
    2023-09-11

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

Hexnode features and specs

No features have been listed yet.

Atera videos

+ Add

Atera Review - An in depth look at the PSA and RMM for MSPs

More videos:

  • Review - Harry Brelsford's Review of Atera - the PSA and RMM solutions for true SMB MSPs!
  • Tutorial - Atera - All-in-one RMM and PSA platform

Hexnode videos

+ Add

How to manage your Android Enterprise devices using Hexnode MDM

More videos:

  • Review - Empower your workforce with Hexnode MDM
  • Tutorial - How to enroll your device in the Android Enterprise Profile Owner mode with Hexnode MDM

Category Popularity

0-100% (relative to Atera and Hexnode)

Atera

Hexnode

Monitoring Tools
87 87%
Monitoring Tools
13% 13
Security & Privacy
0 0%
Security & Privacy
100% 100
Help Desk
100 100%
Help Desk
0% 0
IT Management
100 100%
IT Management
0% 0

User comments

Share your experience with using Atera and Hexnode. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Atera and Hexnode

Atera Reviews

  1. Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization
HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
Source: www.comparitech.com
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
Source: www.comparitech.com
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.
Source: www.itbusinessedge.com

Hexnode Reviews

We have no reviews of Hexnode yet.
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Social recommendations and mentions

Based on our record, Atera should be more popular than Hexnode. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago

Hexnode mentions (2)

  • Power issues
    You can use device management software like hexnode to power the screens remotely. Source: about 2 years ago
  • Find My Mac (Device) in Corporate Environment - Best Practices, MDMs, DEP, oh my!
    Endpoint management solutions like Hexnode are capable of blocking the Find My Device feature. Blocking this feature prevents the activation lock from being enabled. However, for this to happen, the restriction has to be applied before Find My Mac has been enabled. This restriction can help you secure your corporate devices in future as long as you apply the configurations prior to deployment. Source: about 3 years ago

What are some alternatives?

When comparing Atera and Hexnode, you can also consider the following products

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Wavelink Avalanche - Enterprise mobility management

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

FileWave - Multi-platoform endpoint management

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BlackBerry Enterprise Mobility Management - BlackBerry Enterprise Mobility Management solution helps you embed security in your employee’s mobile devices, store critical applications, and make them more productive.

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