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Based on our record, Condens.io should be more popular than Astuto. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am not sure if they are fully what you are after but I am aware of Fider, Cleardesk and astuto. Source: about 1 year ago
Astuto claims to be similar to Canny: https://github.com/riggraz/astuto Chatwoot is nice and has basically the whole customer conversation journey included: https://github.com/chatwoot/chatwoot Zammad goes into the direction of helpdesk conversations: https://zammad.org/screenshots Helpy is similar: https://helpy.io/?source=ghh Fider is rather about feature voting: https://github.com/getfider/fider#fider. Source: over 2 years ago
Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: about 2 years ago
Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 2 years ago
Look at Condens. We demo’d it last year. I like it a lot as a tool to aid in synthesis. Didn’t end up going with it because it didn’t meet all of our requirements as a team, but I was still very impressed. Source: over 3 years ago
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Dovetail - Mobile Cloud-Based Dental Software
Roadmap - Collision avoidance for projects and people
EnjoyHQ - A customer research platform for product teams
Upvoty - User feedback in 1 simple overview 🔥
UserBit - A full-stack qualitative research platform for UX & product teams.