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astTECS Call Center Dialer VS PlayVox

Compare astTECS Call Center Dialer VS PlayVox and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

astTECS Call Center Dialer logo astTECS Call Center Dialer

*astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • astTECS Call Center Dialer Landing page
    Landing page //
    2023-04-19
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

astTECS Call Center Dialer videos

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PlayVox videos

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Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to astTECS Call Center Dialer and PlayVox)

astTECS Call Center Dialer

PlayVox

Call Center Software
100 100%
Call Center Software
0% 0
Communication
10 10%
Communication
90% 90
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare astTECS Call Center Dialer and PlayVox

astTECS Call Center Dialer Reviews

Best Call Center Software: The Complete List (2020 Update)
astTECS call center dialer can manage to dial thousands of phone numbers every day. It is also a complete call center solution that provides visibility and control over the whole performance of the business.
Source: biz30.timedoctor.com

PlayVox Reviews

We have no reviews of PlayVox yet.
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What are some alternatives?

When comparing astTECS Call Center Dialer and PlayVox, you can also consider the following products

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

EasyCall Cloud - EasyCall is call center system software easy and intuitive, the fully managed cloud solution for inbound and outbound calls of your contact and call center.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

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