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Asterisk VS CloudCall

Compare Asterisk VS CloudCall and see what are their differences

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Asterisk logo Asterisk

An open source telephony switching and private branch exchange service for Linux.

CloudCall logo CloudCall

Communication software for your CRM
  • Asterisk Landing page
    Landing page //
    2021-08-01
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

Asterisk

Website
asterisk.org
Pricing URL
-
$ Details
Platforms
-
Edit details

CloudCall

Website
cloudcall.com
Pricing URL
Official CloudCall Pricing
$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX
Edit details

Asterisk features and specs

  • Open Source
    Asterisk is open-source software, which means it is free to use and can be modified according to your needs.
  • Highly Customizable
    Asterisk offers extensive configuration options and flexibility, allowing you to tailor the system to your specific requirements.
  • Large Community
    There is a large and active community of users and developers who contribute to the project, offer support, and develop plugins and extensions.
  • Wide Range of Features
    Asterisk supports a vast array of telephony features such as voicemail, call conferencing, IVR, call recording, and many more.
  • Compatibility
    Asterisk is compatible with a wide range of hardware and other software, including SIP phones, gateways, and other VoIP systems.
  • Scalability
    Asterisk can scale from a small office setup to a large enterprise environment, handling thousands of concurrent calls.

Possible disadvantages of Asterisk

  • Complexity
    Asterisk can be complex to set up and configure, requiring a steep learning curve and a good understanding of telephony concepts.
  • Maintenance
    Regular maintenance and updates are necessary to keep Asterisk secure and running efficiently, which can require significant time and expertise.
  • Documentation Variability
    While there is extensive documentation available, the quality and comprehensiveness can vary, potentially making troubleshooting difficult.
  • Resource Intensive
    Asterisk can be resource-intensive, requiring substantial server resources, especially in high-call-volume scenarios.
  • Security
    As with any open-source software, security is a concern, and it requires diligent monitoring and updating to protect against vulnerabilities.
  • Initial Setup Cost
    While the software itself is free, setting up an Asterisk system can involve significant initial costs for hardware, consultancy, and training.

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

Asterisk videos

+ Add

Asterisk Knee Braces Review

More videos:

  • Review - The Asterisk War Anime Review
  • Review - The Asterisk War Sucks [Part 1]

CloudCall videos

+ Add

Change is Exciting

More videos:

Category Popularity

0-100% (relative to Asterisk and CloudCall)

Asterisk

CloudCall

Communication
92 92%
Communication
8% 8
VoIP
91 91%
VoIP
9% 9
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Cloud Business Telephony
73 73%
Cloud Business Telephony
27% 27

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Asterisk and CloudCall

Asterisk Reviews

We have no reviews of Asterisk yet.
Be the first one to post

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Asterisk seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Asterisk mentions (4)

  • Trouble configuring asterix for home pbx with IP phone
    Retrieve the official files from asterisk.org, extract and change directories. Source: almost 2 years ago
  • SIP server installation
    Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: about 3 years ago
  • Looking for a Simple Texting Service
    Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 3 years ago
  • Phone Scammer group's open directory
    These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: about 4 years ago

CloudCall mentions (0)

We have not tracked any mentions of CloudCall yet. Tracking of CloudCall recommendations started around Mar 2021.

What are some alternatives?

When comparing Asterisk and CloudCall, you can also consider the following products

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Monet Software - Workforce management & optimization for contact centers

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

CallHub - Predictive Call Center, Voice and Text Broadcasting app

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