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Aspect VS NICE inContact

Compare Aspect VS NICE inContact and see what are their differences

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Aspect logo Aspect

Aspect Software is on a mission to simplify and improve customer engagement.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Aspect Landing page
    Landing page //
    2023-05-02
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Aspect videos

+ Add

Aspect by 900 Global | Full uncut review with commentary

More videos:

  • Review - aspect shoes unboxing and review
  • Tutorial - 💡Aspect Grow Light Review & Unboxing📦 | DIY How To Hang || A girl with a garden

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Aspect and NICE inContact)

Aspect

NICE inContact

Project Management
100 100%
Project Management
0% 0
Communication
0 0%
Communication
100% 100
Construction Management
100 100%
Construction Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Aspect and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Aspect and NICE inContact

Aspect Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Aspect is an integrated call centre platform for customer engagement and workforce optimisation.
Source: www.dayonetech.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Aspect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Aspect mentions (1)

  • Some Amazon managers say they 'hire to fire' people just to meet the internal turnover goal every year
    One really common call center telephone switch - made by aspect actually has all kinds of built in reporting to catch people playing "phone games". Source: almost 3 years ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Aspect and NICE inContact, you can also consider the following products

AccuLynx - AccuLynx is a platform that helps users in the management of their roofing business and allows them to keep all aspects of their business in a streamlined position.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NoteVault - NoteVault is a voice-to-text-based mobile reporting solutions for construction, architectural, and engineering industry.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PMWeb - Construction Management

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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