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AskNicely VS NLP.js

Compare AskNicely VS NLP.js and see what are their differences

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AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

NLP.js logo NLP.js

An NLP library for building bots, with entity extraction, sentiment analysis, automatic language identify, and so more - axa-group/nlp.js
  • AskNicely Landing page
    Landing page //
    2023-07-18
  • NLP.js Landing page
    Landing page //
    2023-08-02

AskNicely features and specs

  • User-friendly Interface
    AskNicely offers an intuitive and easy-to-navigate interface, making it accessible for users at all levels of technical proficiency.
  • NPS Functionality
    Focused on Net Promoter Score (NPS) surveys, AskNicely provides comprehensive tools to measure and improve customer loyalty.
  • Real-time Feedback
    The platform allows businesses to collect and act on real-time customer feedback, enabling quick responses to customer issues.
  • Integration Capabilities
    AskNicely integrates seamlessly with a variety of CRMs, helpdesks, and other business tools to centralize customer feedback.
  • Customizable Surveys
    Users can tailor surveys to match their brand's look and feel, enhancing the customer experience.
  • Data Analytics
    The software provides advanced analytics and reporting features, helping businesses interpret customer data and identify trends.

Possible disadvantages of AskNicely

  • Pricing
    AskNicely's pricing can be high for small businesses or startups, potentially limiting its accessibility for smaller organizations.
  • Limited Survey Types
    The platform is primarily focused on NPS surveys, which may be restrictive for businesses looking to conduct a variety of survey types.
  • Onboarding Process
    Some users have reported that the initial onboarding process can be time-consuming and complex.
  • Customization Limits
    While surveys can be customized, some users may find the level of customization options to be insufficient for specific needs.
  • Learning Curve
    Despite its user-friendly interface, the advanced features and analytics tools may have a learning curve for new users.
  • Dependence on Integrations
    Some advanced functionalities may be dependent on successful integration with other business tools, which could be problematic if integration issues arise.

NLP.js features and specs

No features have been listed yet.

AskNicely videos

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AskNicely: Your agency's new super tool.

NLP.js videos

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Category Popularity

0-100% (relative to AskNicely and NLP.js)

AskNicely

NLP.js

Surveys
100 100%
Surveys
0% 0
Spreadsheets
0 0%
Spreadsheets
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Natural Language Processing
0 0%
Natural Language Processing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare AskNicely and NLP.js

AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
Source: referralrock.com
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Source: www.fieldboom.com

NLP.js Reviews

We have no reviews of NLP.js yet.
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Social recommendations and mentions

Based on our record, NLP.js seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AskNicely mentions (0)

We have not tracked any mentions of AskNicely yet. Tracking of AskNicely recommendations started around Mar 2021.

NLP.js mentions (8)

  • Natural Language Processing (NLP) in JavaScript (series 2)
    We'll use the "natural" NLP library; follow the previous session to understand how to set up your environment. - Source: dev.to / almost 2 years ago
  • Natural Language Processing (NLP) in JavaScript (series)
    Several NLP libraries are available, each offering distinct features and functionalities. One popular choice in the JavaScript ecosystem is the Natural Language Toolkit for JavaScript (NLP.js), which provides a wide range of NLP capabilities. - Source: dev.to / almost 2 years ago
  • [AskJS] Rate a string on how much sense it makes
    For a JS based approach you could try NLP libraries like this one: https://github.com/axa-group/nlp.js. Source: about 2 years ago
  • The full tech stack to run a chatbot — behind the scenes of an open source bot platform
    To determine which chatbot intent is the best match for the user textual input, we rely on nlp.js (in JS) though we are in the process of moving to our new Python NLP server for better optimization of the needs of eCommerce conversations. A preprocessor language model is also used to improve the chances of a matching. - Source: dev.to / almost 3 years ago
  • How to build your own chatbot NLP engine
    Probably not. In fact, in Xatkit we aim to be a chatbot orchestration platform exactly to avoid reinventing the wheel and the non-invented here syndrome. So, in most cases, other existing platform (like DialogFlow or nlp.js) will work just fine. But we have also realized that there are always some particularly tricky bots for which you really need to be able to customize your engine to the specific chatbot... - Source: dev.to / about 3 years ago
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What are some alternatives?

When comparing AskNicely and NLP.js, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

NLTK - NLTK is a platform for building Python programs to work with human language data.

Google Forms - Simple web forms from Google.

Amazon Comprehend - Discover insights and relationships in text

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

FuzzyWuzzy - FuzzyWuzzy is a Fuzzy String Matching in Python that uses Levenshtein Distance to calculate the differences between sequences.

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