Software Alternatives, Accelerators & Startups

AskNicely VS BoldDesk

Compare AskNicely VS BoldDesk and see what are their differences

AskNicely logo AskNicely

Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • AskNicely Landing page
    Landing page //
    2023-07-18
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

AskNicely features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

AskNicely videos

AskNicely: Your agency's new super tool.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to AskNicely and BoldDesk)
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using AskNicely and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare AskNicely and BoldDesk

AskNicely Reviews

15 Best SurveyMonkey Alternatives in 2022
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
Source: qualaroo.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Compare 31 of the Best Online Reputation Management Software Services
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
The 7 Best SurveyMonkey Competitors and Alternatives
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

AskNicely mentions (0)

We have not tracked any mentions of AskNicely yet. Tracking of AskNicely recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

What are some alternatives?

When comparing AskNicely and BoldDesk, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Forms - Simple web forms from Google.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!